$help->getRouteKey(), 'key' => [ 'public' => $help->getPublicKey(), 'route' => $help->getRouteKey(), ], 'unique_id' => $help->unique_id, 'user_name' => $help->user_name, 'email' => $help->email, 'phone' => $help->phone, 'address' => $help->address, 'message' => $help->message, 'file' => $help->file, 'current_url' => $help->current_url, 'browser_info' => $help->browser_info, 'slug' => $help->slug, 'user_id' => $help->user_id, 'user_type' => $help->user_type, 'deleted_at' => $help->deleted_at, 'url' => [ 'public' => trans_url('help/'.$help->getPublicKey()), 'user' => guard_url('help/help/'.$help->getRouteKey()), ], 'status' => trans('app.'.$help->status), 'created_at' => format_date($help->created_at), 'updated_at' => format_date($help->updated_at), ]; } }